FAQs

How can I book an appointment?

Easily book an appointment through our website! Click on the "Book Your Appointment" button, select your desired service, and follow the instructions.

What if I have questions before I book an appointment?

We're here to help! Email us at hello@capitalluxestudios.com or send us a text at 808-620-7636. Please allow us up to 48 business hours to get back to you.

Is a consultation required for first-time guests wanting color services?

Yes. New color guests must complete a complimentary consultation before booking their first color appointment. Together, you’ll discuss your hair history, goals, maintenance preferences, expected timing and pricing, and whether your desired result may require more than one visit.

How can I arrange a consultation?

Book a complimentary consultation through our booking page, or contact Joy by email, text, or phone to arrange a time. In-person consultations are preferred so Joy can assess your current color and condition and plan your service. Can’t visit the studio first? FaceTime consultations are also available.

Do you require a credit card to hold an appointment?

Yes, a credit card is needed to secure your appointment time. This allows us to ensure that we can manage our bookings efficiently and provide the best service to all of our clients.

How do I pay?

We accept Visa, MasterCard, American Express, Discover, Apple Pay, Zelle, and cash.

What’s Your cancellation policy?

You can find our full cancellation policy on our Services page.